Terms and Conditions

Final terms for orders through koreanlashlift.eu

Store	koreanlashlift.eu
Seller	BEAUTYBOOST LTD
Effective	16 September 2026
Version	Final 1.0

Final merchant-protective version. Mandatory rights prevail only to the extent they cannot lawfully be excluded or limited.

1 Seller scope and incorporated terms

These Terms govern access to koreanlashlift.eu and every order accepted by BEAUTYBOOST LTD, trading through AURA Monaco and Korean Lash Lift. Corporate address: Evagora Pallikaridi 38, 8010 Paphos, Cyprus. Company registration number HE466648 | VAT CY60108765J. Contact: hello@koreanlashlift.eu. The corporate address is not a returns address.

The contract includes the product page, cart and final checkout summary, order acceptance, Return and Cancellation Policy, Privacy Policy, Payment and Shipping Policy, and any product-specific promotion, course, subscription or written guarantee terms displayed before purchase. A specific term controls over a general term for the same subject. Mandatory law controls where it cannot be excluded.

Any customer purchase terms, portal terms or purchase order conditions are rejected unless we expressly accept them in a signed writing. Website changes apply prospectively and do not rewrite an accepted order.

2 Customer status and authority

A Consumer is a natural person acting for purposes outside that person’s trade, business, craft or profession. A Business Customer buys wholly or mainly for a trade, profession or business, including a salon, lash or brow artist, practitioner, academy, trainer, distributor or reseller.

The actual transaction purpose determines status. A business name, tax number, commercial address, professional-only selection, wholesale quantity or express checkout declaration is evidence of business purpose but does not remove non-waivable rights of a genuine Consumer. A person ordering for an organisation warrants authority to bind it.

Customers must be at least 18 and legally capable of contracting. We may require reasonable identity, address, payment, age or professional-status verification before acceptance or continued access.

3 Professional products and customer responsibility

Professional-use products may be purchased and applied only by a properly trained person acting within applicable licensing, insurance and professional rules. The purchaser must read and follow the current label, ingredients, safety warnings, patch-test directions, processing times, storage limits, expiry information and treatment protocol for the specific batch.

The practitioner is solely responsible for client consultation, informed consent, contraindication screening, suitability assessment, protection of eyes and skin, timing, monitoring, hygiene, incident response and complete treatment and batch records. A course, guide or support response is educational and does not replace medical advice, professional qualification or an individual safety assessment.

Results vary with technique, hair condition, product amount, processing time, environment, storage, previous treatments and client factors. Unless a separate written commercial guarantee expressly states otherwise, we do not promise a particular curl, retention, treatment, revenue, booking or business result.

A Business Customer must not relabel, decant, dilute, combine, alter, counterfeit, reverse engineer, remove traceability, sell expired goods, make unauthorised regulatory or performance claims, or resell outside original authorised packaging except under a signed distribution agreement. It must cooperate promptly with safety notices, withdrawals, recalls and traceability requests.

4 Accounts security and evidence

The customer must provide accurate current information, protect credentials and promptly report suspected unauthorised use. Course and account access is personal unless a written multi-user licence says otherwise.

We may preserve and use order records, access logs, device and payment signals, carrier scans, communications, photographs, video, batch information and other lawfully obtained records to investigate fraud, claims, chargebacks, safety events and breaches. Subject to contrary proof and mandatory law, our ordinary-course electronic records are evidence of the recorded event.

We may temporarily hold an order or suspend access while reasonably investigating fraud, sanctions, payment reversal, credential sharing, scraping, copying, safety risk or material breach. We restore access still due if the concern is resolved.

5 Prices taxes and payment

Prices use EUR unless clearly stated otherwise. Taxes, shipping and other mandatory charges are displayed before submission as required by law. The final checkout total governs, subject to correction of a manifest error before acceptance.

Payment must be authorised and cleared. Payment providers may apply their own identity, credit, sanctions and fraud controls. We may reject or cancel before acceptance for failed payment, incomplete verification, material inaccuracy, obvious price or stock error, abnormal quantity, legal restriction, fraud, abuse or suspected unauthorised resale. Amounts captured for an unaccepted item will be returned.

A Business Customer may not set off, counterclaim, deduct or withhold payment except where a final court judgment requires it. Overdue commercial amounts carry the maximum lawful contractual or statutory interest plus lawful recovery charges and reasonable collection costs not already compensated.

6 Contract formation and order control

Listings are invitations to order. The submitted order is the customer’s offer. An automated receipt acknowledgement is not acceptance. A contract forms only when we dispatch the goods, grant paid digital access with the required confirmation, or expressly accept. Items may be accepted separately.

We may impose quantity limits, refuse service, restrict destinations or cancel unaccepted orders to protect stock, safety, legal compliance, brand channels or fraud controls. No refusal will be based on a characteristic protected by law.

7 Delivery risk and title

Physical orders are normally fulfilled from Germany using DHL and any replacement carrier displayed at checkout. Available services, charges and the current estimate appear at checkout. Non-guaranteed dates are estimates.

The customer must provide a complete deliverable address, access instructions and any information reasonably required by the carrier or customs. The customer bears lawful costs caused by an incorrect address, refusal, failed collection, unauthorised rerouting or repeated delivery request.

Consumer risk passes only when required by mandatory law. For a Business Customer, risk passes when goods are handed to the carrier. Title remains with us until all sums for the goods are paid. Until title passes, a Business Customer must identify and protect the goods, keep them properly stored and insured, and permit recovery where lawfully requested after non-payment.

8 Consumer rights and returns

Nothing in these Terms excludes a non-waivable Consumer right. The separate Return and Cancellation Policy explains any statutory cooling-off right, return method, exceptions, refund timing, value deduction and defect process.

A hygiene or health-protection exception applies only where the statutory conditions are met and the relevant individual protective seal is broken after delivery. Opening an ordinary shipping carton alone does not create the exception. Defect and non-conformity rights remain unaffected.

We may request photographs, video, the shipping label, packaging, batch code, storage history, application record and return of the item where reasonably necessary to distinguish defect, transit damage, contamination, misuse, technique or storage. A reasonable evidence request does not extinguish a mandatory remedy.

9 Digital withdrawal and conformity rights

For non-tangible digital content, the Consumer loses the withdrawal right only when supply begins after prior express consent, express acknowledgement of the loss and delivery of the legally required confirmation. Each physical and digital component of a bundle is assessed separately.

Mandatory legal guarantees for goods, digital content and digital services remain unaffected. A voluntary commercial guarantee does not replace them. From 27 September 2026, any mandatory harmonised EU guarantee notice or durability label must be displayed in the required form outside these Terms where applicable.

10 Business returns inspection and claims

Business Customers have no cancellation or convenience-return right for change of mind, mistaken selection, excess stock, lack of demand, client cancellation or failure to use an item. Any voluntary return requires prior written authorisation and creates no precedent.

An authorised return must arrive by the stated deadline, unused, unopened, complete, uncontaminated and fully resalable. The Business Customer bears carriage and transit risk. We may deduct outbound and return carriage, non-refundable payment costs, inspection, testing, administration, repacking and actual loss of value, including a restocking deduction up to 25% where stated in the authorisation and reasonably related to those costs or losses.

A Business Customer must inspect immediately and report visible damage, shortage or incorrect supply in writing within two Business Days after delivery, preserving all packaging and labels. A latent alleged defect must be reported within five Business Days after discovery and, in every case, no later than twelve months after delivery unless a shorter shelf life is disclosed or law prohibits the limit.

The Business Customer must stop use, preserve evidence and give us a reasonable opportunity to inspect and remedy before obtaining substitutes, issuing client compensation, admitting liability or incurring third-party cost. For a valid commercial claim, our exclusive remedy at our option is repair, replacement, supply of the shortage, account credit or refund of the net price of the affected goods.

11 Courses digital content and intellectual property

Paid course access is a personal, limited, revocable, non-transferable licence for the period stated before purchase. No ownership transfers. Credentials, video, text, photographs, downloads, assessments, certificates and teaching methods may not be shared, recorded, scraped, copied, translated, republished, resold, used to train a model or competing course, or made available to another person.

Certificates issue only when published completion and assessment conditions are met and may be revoked for fraud or material misconduct. Failure to log in, begin or complete functioning access does not create a refund right, subject to mandatory law.

We may seek injunctive relief, an account of profits, damages, investigation costs and recoverable legal fees for infringement. Technical access controls and logs may be used to investigate misuse. Support evidence grants no advertising licence; a separate permission is required for marketing use.

12 Promotions guarantees and reviews

Discounts apply only on the displayed conditions, have no cash value, may not be combined unless stated and may be withdrawn for future orders. We may reject a manifest stacking, coding or pricing error before acceptance.

A commercial guarantee exists only where the product page clearly offers it and provides complete conditions before purchase. General troubleshooting, a support period, testimonials or expected results are not an unconditional money-back promise.

Reviews must reflect genuine experience. Nothing prohibits an honest review or lawful report to a regulator. We may decline or remove content that is demonstrably false, unlawful, infringing, private, threatening, obscene, spam, unrelated to the product or submitted without genuine experience.

13 Chargebacks fraud and payment disputes

A customer should contact us promptly about an unrecognised, missing or disputed transaction so we can investigate. This does not restrict a lawful card or payment right.

Knowingly making a false chargeback allegation, withholding material evidence, claiming non-receipt despite delivery evidence, or using goods or digital content after obtaining an unwarranted reversal is a material breach. We may contest the dispute, suspend related accounts, recover the unpaid price and pursue lawful investigation, collection and professional costs. This clause does not penalise a good-faith dispute.

14 Product safety incidents and recalls

The customer must stop use and notify us promptly of a suspected serious adverse event, contamination, counterfeit, tampering or safety defect, preserving the product, packaging and batch code. Business Customers must maintain customer and batch traceability to the extent legally required and promptly pass on safety instructions.

We may issue safety instructions, require quarantine or return, restrict a batch, notify authorities and contact affected purchasers. The customer must not conceal, alter or continue distributing a recalled or quarantined product.

15 Consumer liability

We do not exclude liability that law does not permit us to exclude. Subject to mandatory rights, we are not responsible for business loss claimed by a Consumer, unforeseeable loss, or loss caused by misuse, contraindication, ignored instructions, unsuitable storage, contamination, alteration or unqualified application rather than our breach.

16 Business warranty exclusions and liability cap

This section applies only to Business Customers. To the fullest extent permitted by law, all implied conditions, warranties and terms concerning quality, fitness, merchantability, durability, description or results are excluded except title and liabilities that cannot lawfully be excluded.

We are not liable for indirect, incidental, special, exemplary, punitive or consequential loss; lost profit, revenue, savings, goodwill, reputation, bookings, clients, opportunity or data; business interruption; wasted management time; unauthorised substitute cost; or a claim by the Business Customer’s client or another third party.

Subject to non-excludable liability, our total aggregate liability arising from or connected with an order, under any legal theory, is limited to the net amount actually paid to us for the affected order. Separate events arising from the same product, batch, facts or series of related acts are one event for the cap.

To the fullest extent permitted by law, a Business Customer must commence any action within twelve months after the claim accrued. This contractual period does not shorten a period that applicable law prohibits the parties from shortening.

17 Business indemnity

To the fullest lawful extent, a Business Customer must defend, indemnify and hold harmless the seller, its affiliates and personnel from third-party claims, regulatory loss, recall expense, damage and reasonable professional costs caused by that customer’s negligent or unlawful treatment, failure to screen contraindications, unauthorised claim, relabelling, decanting, alteration, resale, storage failure, infringement, credential sharing, privacy breach involving client data, or breach of Sections 3, 10 or 13.

The indemnity is reduced to the extent a final decision attributes the loss to our own breach, negligence or wilful misconduct and does not cover liability that cannot be shifted by law.

18 Events outside control

We are not liable for delay or failure caused by events outside reasonable control, including carrier or supplier disruption, severe weather, industrial action, epidemic, fire, natural event, cyberattack despite reasonable security, utility or network failure, governmental action, sanctions, border delay or import restriction. We may allocate limited stock reasonably, use an alternative carrier, suspend affected performance or cancel the affected unperformed portion and refund it. Mandatory Consumer remedies remain available.

19 Suspension termination and survival

We may suspend or terminate future or continuing performance for material breach, non-payment, fraud, unlawful use, safety risk, infringement, chargeback abuse or sanctions concern, after any notice or cure period required by law. Accrued payment, IP, evidence, liability, indemnity, dispute and other provisions intended by nature to survive will continue.

20 Privacy and communications

The Privacy Policy explains personal-information processing. Transactional messages about orders, payment, delivery, access, security, safety, recall or a current claim are service communications. Marketing is governed by applicable consent and opt-out rules.

21 Confidential information

A Business Customer must protect non-public wholesale terms, security information, course content, teaching methods, product-development information and other material identified as confidential or reasonably understood to be confidential. It may use that information only for the authorised business relationship and disclose it only to personnel who need it and are bound to protect it.

This duty does not cover information proved to be public without breach, already lawfully known, independently developed or lawfully received without confidentiality duty. A legally compelled disclosure must, where lawful, be preceded by prompt notice and limited to what is required. We may seek urgent injunctive relief for actual or threatened misuse.

22 General terms

We may assign the contract to an affiliate or successor capable of performance as part of a reorganisation, financing or business transfer, subject to mandatory Consumer rights. The customer may not assign an order, claim, account or licence without written consent.

Delay is not waiver. Rights are cumulative unless expressly exclusive. If a provision is invalid, it will be limited or severed to the minimum extent necessary; an enforceable provision closest to its commercial purpose will apply where law permits. No third party may enforce these Terms unless mandatory law says otherwise.

For Business Customers, these Terms and incorporated documents are the entire agreement. The Business Customer confirms it did not rely on a statement outside them, without excluding fraud or fraudulent misrepresentation.

23 Governing law and disputes

These Terms and non-contractual obligations are governed by the laws of Cyprus. The UN Convention on Contracts for the International Sale of Goods is excluded for Business Customer contracts.

A Consumer keeps the mandatory protection of the law of the country of habitual residence and may sue in any court having mandatory jurisdiction. For Business Customers, the courts of Paphos, Cyprus have exclusive jurisdiction. Before proceedings, a Business Customer must give written notice of the claim and allow at least 20 Business Days for a substantive response, except for urgent injunctive relief.

24 Contact

BEAUTYBOOST LTD | Evagora Pallikaridi 38, 8010 Paphos, Cyprus | Company registration number HE466648 | VAT CY60108765J | hello@koreanlashlift.eu. The corporate address is not a returns address. Use the return process published on koreanlashlift.eu before sending goods.